Verizon Guide

This mobile web content was created for reps in telecommunications stores to augment the natural sales process, free them from the cash wrap areas, and streamline the overall customer experience. It features tools such as loop qualification and a channel locator which determines if products and services are available in a customer's area. Demos, general product, promotion, and bundle information is also included as useful sales references. Content can be shared via email as a follow-up or printed as a take-away. This digital experience provided easy-access to essential rep tools, improved brand perception, and reduced paper production costs. Responsible for overall creative direction; oversaw copy and experience design.

2012

Rep Tablet Start Screen
Channel Lineup
FiOS Internet Features
FiOS Internet Plans
FiOS Internet Speed Comparison
FiOS TV Plans
Customer Email Follow-up Form
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